mala voadora, headquartered at Largo de Santos no 9, 4o esq., 1200-808, Lisboa, VAT no 508 454 581, is the entity responsible for collecting and processing your personal data.

As is public knowledge, the new General Data Protection Regulation has been applicable since May 25, 2018 in all Member States of the European Union.

If they wish, customers may at any time exercise the right to access, change, update and delete their data.

The security and privacy of your personal data are very important for mala voadora.

How do we collect your data?
The data will be collected exclusively if you fill out any of the forms on our website.

What data is collected?
The data collected are exactly those described in each form. We always ask for minimum data in order to ensure a response to the request made.

How do we keep your data secure?
All data collected is encrypted using a security certificate – SSL.
The data is stored in a database and used exclusively by mala voadora.
We permanently monitor access to information technology systems with a view to preventing, detecting and preventing the misuse of your personal data.

Sharing Data with Third Parties
mala voadora does not, at any time, share its customers’ personal data with third parties.

How long do we keep your data?
mala voadora only keeps your data for as long as necessary to provide the intended service.
In the case of contact forms, the data is deleted within a maximum period of 12 months.

How can you change your consent or delete your data?
At any time, you can send an email to with your request and we will respond immediately.

How can you contact us?
For any question regarding the privacy and security of your data you can contact us by email: and we will answer you as soon as possible.

Right to lodge a complaint
If you are dissatisfied with our use of your personal data or with our response after exercising any of these rights, you have the right to lodge a complaint with your supervisory authority (National Data Protection Commission – CNPD | Rua de São Bento, n.o 148, 3o, 1200-821 Lisboa | Tel: 351 213928400 | Fax: +351 213976832 | e- mail: